Privacy Policy

At Healing Touch, we collect only the necessary patient and appointment details to provide safe, effective clinical services. This includes personal identification information (Name, Age, Gender), contact details (Phone Number, Address), and medical query history relevant to your visit.

We use this data to schedule your appointments, notify you via SMS/WhatsApp regarding booking status, and ensure that our medical staff has accurate records before your consultation. We guarantee that your personal data is handled securely and used exclusively for your healthcare and hospital operational procedures.

We retain your personal data and appointment information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, medical, accounting, or reporting requirements standard to Indian healthcare regulations.

Typically, patient booking records are retained to maintain continuity of care. Once the retention period expires or if you formally request data deletion, your personal data will be securely deleted or completely anonymized, provided there are no pending legal or statutory obligations requiring us to retain it.

Healing Touch implements robust technical and administrative security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We do not sell, rent, or lease your personal data to any third-party marketing or advertising agencies.

If you have any questions about this Privacy Policy or how we handle your data, please contact our administrative desk or call us directly. We are committed to transparency and will address your concerns promptly.